This page contains our website terms and conditions, and our terms and conditions of sale.

TERMS OF USE AND PRIVACY STATEMENT FOR GLEN DIMPLEX WEBSITE ("THE WEBSITE")

1. Introduction

This is the official Website of Glen Dimplex Boilers Ltd. It is intended to serve as an introduction to our firm, by giving an outline of our services and by providing details of how we can be contacted. The terms and conditions set out below govern the use by you of the Website. We reserve the right to change the terms of use of the Website at any time and you are requested to check the terms of use from time to time to ensure that you have seen the latest version.

2. Copyright and Trademark

Subject to the provisions below, the copyright in all content, graphics, tables, images and underlying codes of the Website belongs to us and is hereby asserted. Any copying or modification of all or any part of the Website is hereby prohibited with the exception that clients and prospective clients are welcome to take a copy of the pages of the Website, which do not contain materials relating to our clients, as a record of its contents and for personal use only.

The Website may also contain materials belonging to our clients. These are displayed on the Website with their kind permission, for the purpose of promoting the range of services offered by us and are for display only. Any copying of such materials is strictly prohibited and you are required to be careful and to contact us, if you require any further clarification in this regard.

We hereby assert and reserve all our copyright, design right, moral rights, the moral rights of our employees, community design rights and all other rights in law of whatever type anywhere in the world to protect our intellectual property, goodwill and reputation.

3. The Website uses cookies for record keeping purposes and to improve the service to you, but none of the data collected through cookies can be used to identify you. You can set your Internet Browser so that it does not accept cookies. However this will mean that you will be limiting the scope of services provided to you and you will not be able to take full advantage of the Website. If you require assistance with this, please contact us on info@glendimplexboilers.com

4. The Website may contain links to other websites. We do not endorse or confirm the contents of any such website and accept no liability or responsibility for the contents or the use of such website. Please read the privacy statements upon entry to a linked website, as a matter of practice.

5. Virus Disclaimer

Reasonable steps have been taken to protect this Website by anti virus software but all visitors are advised to take all necessary steps to ensure that no virus contamination occurs. No responsibility can be accepted for any loss or damage sustained as a consequence of any virus transmission.

6. Mailings Newsletters and occasional mailings are made to those of the users, who have given their prior consent to it. If you do not wish to continue to receive such mailings or would like to subscribe to them, please contact info@glendimplexboilers.com

7. Compliance All parties are required to comply with UK legislation relating to websites and e-commerce.

8. Unauthorised Use of the Website The following uses are unauthorised, a breach of these conditions and may be an infringement or even a crime:

(a) Any unauthorised use or copying of our name, trading style, get-up, confidential information or data (being information of a confidential nature the misuse of which will foreseeably damage our business reputation or goodwill) or copyright material.

(b) Unauthorised entry to any non-public part of the Website, including its underlying codes, or into any of our private computer system.

(c) Unauthorised copying, downloading or framing of any part of the Website.

(d) Unauthorised covert or overt linking of any part of our Website with another or interception of visitors or potential visitors.

(e) Any action which is intended or has the effect of deceiving or misleading us or third parties, whether for gain or otherwise.

9. Your Information

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by Glen Dimplex Boilers, as the Data Controller, and our business partners. This website Each of the company's authorised to process your information as mentioned above will do so in accordance with these terms and conditions.

English law The Website and its contents are governed by English law.

GLEN DIMPLEXBOILERS LIMITED TERMS AND CONDITIONS OF SALE

1. DEFINITIONS:

  • 'Company' - means GLEN DIMPLEX BOILERS LIMITED
  • 'Customer' - means any person or company entering into a Contract with the Company for the purchase or supply of goods.
  • 'Contract' - means the contract between the Company and the Customer for the Sale of Goods.

2. GENERAL

a) The following terms shall be deemed to be incorporated into the Contract. All terms and conditions appearing or referred to in the order or otherwise at any time shall have no effect.

b) Any variation of the contract must be confirmed in writing by the Company.

c) The Company's quotations are not binding on the Company. Where goods are to be supplied from stock, such supply is subject to availability of stocks at the date of delivery.

3. PRICE AND PAYMENT

a) Prices quoted are those ruling at the date of quotation and, while every effort will be made to maintain them at that level, the Company reserves the right to alter prices at any time before the order is accepted by the Company.

b) The price payable shall be the ruling price as published in the price list. There shall be added to the price any value added tax and any other tax or duty thereon.

c) The Company reserves the right to make such variations in the composition or specification of goods as it considers necessary or desirable, provided that any goods as varied are not substantially different in performance or characteristics from those ordered.

d) Unless otherwise agreed in writing by the Company: -

i) Payment is due in full within 30 days of the earlier of the dispatch of the goods to the Customer, the collection of the goods by the Customer or the notification by the Company to the Customer that the goods are available for collection by the Customer. Any overdue sum owing to the Company shall carry interest (as well after judgement as before) at the rate of four per cent above Lloyds Bank Plc base lending rate from time to time from the date on which the amount in question becomes due down to the date of payment.

ii) In addition to the price of the goods the Customer will repay to the Company the reasonable costs of carriage incurred by the Company in despatching goods to the Customer.

4. DELIVERY:

a) While the Company shall make all reasonable efforts to meet delivery dates it will not be responsible for any liability claim, loss or damages resulting from late delivery from whatever cause.

b) Any liability of the Company for non-delivery of the goods shall be limited to replacing the goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such goods.

c) Notification of non-delivery of any goods must be made to the Company within seven days of the date of despatch and any complaints relating to defects which would be immediately apparent on inspection must be lodged with the Company in writing within 3 days of receipt of the goods.

5. RISK AND TITLE:

a) Risk in respect of any goods connected with the Contract shall pass to the Customer at the time of delivery by the Company or to the Customer's carrier.

b) i) Title to the goods shall not pass to the Customer until the goods have been paid for in full (in cash or cleared funds) and the Company shall have all rights reasonably required by it to enable it to recover goods which are or have been in possession or control of the Customer.

ii) Until ownership has passed to the Customer, we shall store all the goods in such a way that they are clearly the property of the Customer, not destroy, deface or obscure any identifying mark on or in relation to the goods.

iii) The Customer may resell goods before ownership has passed to it solely on the condition that any sale shall be effected in the ordinary course of business at full market value and any such sale shall be a sale of the Company's property on the Customers own behalf and the customer shall deal as principal when making such a sale. Goods shall be deemed sold or used in the order delivered to the Customer.

iv) In the event of non-payment of goods by the Customer by the due date, the Company shall be entitled in addition to all other rights, to enter upon the Customer's premises and remove the goods therefrom.

v) It is here declared that on no account has the Customer or its receiver or liquidator in bankruptcy, any authority to sell the goods when in receivership liquidation or bankruptcy or when the same is about to occur.

6. INSTALLATION:

The Customer shall ensure that all goods supplied by the Company are installed in all respects in compliance with the relevant standards and codes of practice, and in accordance with the Company's Installation Manual. Provided that: -

i)Installation is effected in such manner.

ii)Any damage is not caused by misuse, neglect, lack of servicing or goods or parts which have been altered.

iii)Any damage to the goods visible from an external inspection is reported to the Company within three days of the same being despatched to the Customer.

7. FAULTY GOODS:

The Company undertakes to make good any defective part or parts of the goods reported to it in writing within: -

a) Twelve months of the date of installation of the goods or

b) Eighteen months of the date of despatch from the Company's factory whichever is the shorter period.

8. LIABILITY

a) If the Company is asked as to the suitability of any product such advice will be given to the best of the Company's or its employees ability and in good faith but such advice is only given on the express condition that the Company is exempt from liability for failure in performance resulting directly or indirectly from such advice.

b) Any claim under warranty shall, in all cases, be limited to the repair or replacement of the goods.

c) The Company shall not be liable for any other loss, damage or other liability (apart from loss or damage resulting in death or personal injury) arising out of the supply or sale of the goods and (without prejudice to the generality of the forgoing) shall not be responsible for any consequential loss or damage whatsoever.

9. JURISDICTION:

a) In any Insolvency Event in respect of the Customer or if the Customer breaches any part of the Contract, the Company, without prejudice to its rights and remedies under these conditions, stop all goods in transit and suspend further deliveries and by notice to the Customer terminate the Contract immediately.

b) The contract shall be governed in all respects by English Law and we hereby agree to submit to the non-exclusive jurisdiction of the English courts.

10. GENERAL:

All technical data in the Company's catalogues is subject to modification or correction without notice. Typographical and clerical errors in any material or sales documentation issued or published by the Company are subject the correction.

11.WAIVER:

In the case of any conflict between these Conditions and those of the Customer these conditions shall prevail.