Warranty registration form

To register for your free warranty, please complete the Warranty Form below within 30 days of installation or simply call 0844 371 1111. When registering your boiler by telephone please have the following information available: Make of product, the product type/category, Model/Serial No, Installation date.

 

*Denotes Required Form Fields

 

Product Details
We Glen Dimplex Boilers(or our agents) will use your personal details and information we obtain from other sources for customer services and administration, for marketing and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes. We or our business partners may contact you by mail, telephone, e-mail or other electronic messaging services with offers of goods and services or information that may be of interest to you. By providing us with your telephone number or email address you consent to being contacted by these methods.

 

Email Preferences
If you do not wish to receive marketing information by these methods please UNcheck below:
   

Installers Details
 

Customer Details
CONDITIONS
1. The warranty is valid for the specified term, from the date of installation.
2. Glen Dimplex Boilers only obligation under the warranty shall be to repair or replace the faulty appliance at Glen Dimplex Boilers discretion. This will be carried out where the fault arises from defects within the appliance, caused by either material or workmanship of the manufacturer.
3. This guarantee does not protect malfunction or damage arising from incorrect installation, commissioning or maintenance procedures, as laid out in the installation handbook, inefficient flue system, poor or incorrect electricity, wrong gas supply or pressure, tampering by inexperienced persons and any other cause not directly due to manufacture.
4. Glen Dimplex Boilers cannot accept responsibility for any costs arising from repair or maintenance carried out by any third party.
5. Service under the guarantee does not affect the expiry date of the guarantee. The guarantee on parts which are exchanged ends when the guarantee on the appliance expires.
6. This guarantee does not affect your statutory rights.

IMPORTANT DATA PROTECTION INFORMATION If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out in the Important Data Protection Information displayed when you register your appliance) for which their personal data will be processed. You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. For quality control and training purposes, we may monitor or record your communications with us. If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please let us know by contacting our Mailing Exclusion Team, Glen Dimplex Boilers, Stoney Lane, Prescot, Merseyside, L35 2XW.